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Our products are carefully designed, crafted and tested to give you the best experience possible. That’s why we take extra care when delivering, only working with couriers and carriers that we trust.
Due to the fragile nature of our bulbs and fixtures, we use doubled walled cardboard packaging and protective cushioning to prevent damage while in transit, both parts can be reused or recycled.
For standard orders, we recommend a delivery time of 3-7 working days (subject to product availability). Delivery times for products on Back Order are subject to change and we will inform customers of expected delivery times separately.
We do not currently operate Next Day deliveries in North America.
We work with delivery partners FedEx. Delivery times cannot be guaranteed.
Free delivery is available for all orders over $50.
Please note, we do not process or dispatch orders on weekends or public holidays.
For urgent queries or issues, please contact us at firstname.lastname@example.org